Walter Wakulowsky
Walter Wakulowsky is a visionary leader with over 30 years of experience in the contact center industry. As President of Serefin Experiences, he is committed to delivering exceptional customer experiences and driving client loyalty. Walter's extensive career includes senior and executive roles at some of Canada’s largest contact centers, where he has consistently demonstrated his technical and operational expertise.
Articles authored:
Achieving Great Customer Service
Articles contributed or edited:
The One Thing a Startup Shouldn't Break
Debunking Myths About Outsourcing Contact Centers
