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A Question Mark

Contact Center Outsourcing? 
Let's Talk About It

We’ve heard the objections. We’ve had the same questions.
This page is here to walk through them—one honest answer at a time.

General

Do you support both English and French?

Yes — every shift includes bilingual staff. We can handle customer conversations seamlessly in English or French.

Where are your contact centre agents located?

Our team is based in Canada, working remotely and in our Toronto HQ when needed. This keeps us close to the customers we serve.

Technology & Services

Pricing question 1
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Security & Compliance

Hosting question 1
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Why Serefin?

Subscription question 1
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