Paul McDevitt

Senior Marketing Manager

Paul is a veteran of the Communications and Contact Center industry with over 40 years experience in senior roles at AT&T, Lucent, Avaya and Cisco. Having led poduct managment, operations, sales, services and marketing, Paul has a holistic view on how service and support can impact customer experiences.

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Walter Wakulowsky

President, Serefin Experiences

Walter Wakulowsky is a visionary leader with over 30 years of experience in the contact center industry. As President of Serefin Experiences, he is committed to delivering exceptional customer experiences and driving client loyalty. Walter's extensive career includes senior and executive roles at some of Canada’s largest contact centers, where he has consistently demonstrated his technical and operational expertise.

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